Quick Installation Guide
TEG-S16g
TEG-S24g
1.01
1. Before You Start
Package Contents
ŸTEG-S16g/TEG-S24g
ŸMulti-Language Quick Installation Guide
ŸPower Cord (1.8m / 6ft.)
ŸRack Mount Kit
System Requirements
ŸComputer with Network adapter installed
ŸCAT-5e or CAT-6 Network Cable
ŸThe surface must support at least 2.3Kg (5 lbs.) for the Switch
ŸThe power outlet should be within 1.8 meters (6 feet) of the switch
ŸMake sure that there is proper heat dissipation and adequate ventilation around the Switch
ŸDo not place heavy objects on the Switch
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2. Hardware Installation
1. Connect the Power Cord to the
TEG-S16g/TEG-S24g and then to a power
outlet.
2. Connect a CAT-5e or CAT-6 RJ-45 network
cable from the computer to an available
Ethernet port on the TEG-S16g/TEG-S24g.
3. Move the power switch to the on position.
2
3. LEDs
Power
Green:Poweris on
NotIlluminated: Poweris off
10M/LINK/ACT
Green (Solid): Link to another device
Green (Blinking): Activity is occurring from the link
Not Illuminated: Nothing is detected on the port
100M/1000M
Green: Connection for the port is 2000Mbps (Full)
Amber: Connection for the port is 100/200Mbps (Half/Full)
Not Illuminated: Connection for the port is 10/20Mbps
(Half/Full) or nothing is detected on the port
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Technical Specifications
Hardware
TEG-S16g
TEG-S24g
IEEE 802.3 10Base-T; IEEE 802.3u 100Base-TX
Standards
IEEE 802.3ab 1000Base-T; IEEE 802.3x Flow Control
ŸEthernet: Cat. 5 up to 100m
ŸFast Ethernet: Cat. 5 and 5e up to 100m
ŸGigabit Ethernet: Cat. 5, 5e, 6, up to 100m
Network Media
ŸEthernet: 10Mbps/20Mbps (half/full-duplex)
ŸFast Ethernet: 100Mbps/200Mbps (half/full-duplex)
ŸGigabit Ethernet: 2000Mbps (full-duplex)
Data Rates
Protocol / Topology
CSMA/CD, Star
Power Consumption (max) 7.2 watts
13 watts
48Gbps
Switch Fabric
32Gbps
16 x 10/100/1000Mbps
Auto-MDIX RJ-45 ports
24 x 10/100/1000Mbps
Auto-MDIX RJ-45 ports
Interface
Data RAM Buffer
Filtering Table
2Mbits
3.5Mbits
8K entries
8K entries
Diagnostic LED
Power, 10M/LINK/ACT, 100M/1000M
Up to 9216Bytes
Jumbo Frame Support
Power
100~240VAC, 50/60Hz Internal universal switching power
Dimension
Weight
440x140x45 mm (17x5.5x1.8 in.) 440x210x45 mm (17x8.3x1.8 in.)
1.6 kg (3.5 lbs.)
2.3 kg (5 lbs.)
ŸOperating: 0° ~ 40° C (32° ~ 104° F)
Temperature
ŸStorage: -10° ~ 70° C (14° ~ 158° F)
Humidity
Max. 90% (non-condensing)
CE, FCC
Certification
4
Troubleshooting
1. After connecting the Switch to a power outlet, the LEDs do not turn on.
1. Check the connection of the power cord to the TEG-S16g/TEG-S24g and the
power outlet.
2. Check that the power outlet is receiving power.
2. When I connect a computer to one of the ports on the Switch, the
10M/LINK/ACT LED turns on, but I am not getting Gigabit speeds.
1. Check the LEDs. If the 100M/1000M LED is green, the computer's connection
speed is 1000Mbps. If the 100M/1000M LED is amber, the computer's
connection speed is 100Mbps. If the 100M/1000M LED is off, the computer's
connection speed is 10Mbps.
2. Check the Ethernet Cable. Make sure you are using CAT-5e or CAT-6 Ethernet
Cables. Some CAT-5 cables are not rated to run in Gigabit.
3. Make sure that you have a Gigabit Ethernet Adapter installed on your computer.
3. After I connect my PCs to the Switch, I am unable to share files.
1. Check the LEDs on the Switch. Make sure the 10M/LINK/ACT LED is on.
2. Check the network cable. The minimum length of the cable is 1.5 meters and
the maximum length of the cable is 100 meters.
3. Disable any software firewall program.
4. Verify that you have file sharing enabled. Please contact your Operating
System support for more information.
4. After I connect my PCs to the Switch, I can only get onto the Internet from one
computer.
The Switch was not designed to share Internet between multiple computers. You
need to get an Internet router such as the TEW-652BRP.
5. Where is the uplink port located on the Switch?
Since all the ports on the Switch are Auto-MDIX, any of the ports can be used as
an uplink port.
If you still encounter problems or have any questions regarding the
TEG-S16g/TEG-S24g please contact TRENDnet's Technical Support Department.
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Limited Warranty
TRENDnet warrants its products against defects in material and workmanship, under normal
use and service, for the following lengths of time from the date of purchase.
TEG-S16g/TEG-S24g - 3 Years Limited Warranty
AC/DC Power Adapter, Cooling Fan and Power Supply carry a 1 year limited warranty
If a product does not operate as warranted during the applicable warranty period, TRENDnet
shall reserve the right, at its expense, to repair or replace the defective product or part and
deliver an equivalent product or part to the customer. The repair/replacement unit's warranty
continues from the original date of purchase. All products that are replaced become the
property of TRENDnet. Replacement products may be new or reconditioned. TRENDnet
does not issue refunds or credit. Please contact the point-of-purchase for their return policies.
TRENDnet shall not be responsible for any software, firmware, information, or memory data of
customer contained in, stored on, or integrated with any products returned to TRENDnet
pursuant toany warranty.
There are no user serviceable parts inside the product. Do not remove or attempt to service the
product by any unauthorized service center. This warranty is voided if (i) the product has been
modified or repaired by any unauthorized service center, (ii) the product was subject to accident,
abuse, or improper use (iii) the product was subject to conditions more severe than those
specified in themanual.
Warranty service may be obtained by contacting TRENDnet within the applicable warranty
period and providing a copy of the dated proof of the purchase. Upon proper submission of
required documentation a Return Material Authorization (RMA) number will be issued. An RMA
number is required in order to initiate warranty service support for all TRENDnet products.
Products that are sent to TRENDnet for RMAservice must have the RMAnumber marked on the
outside of return packages and sent to TRENDnet prepaid, insured and packaged appropriately
for safe shipment. Customers shipping from outside of the USAand Canada are responsible for
return shipping fees. Customers shipping from outside of the USA are responsible for custom
charges, including but not limited to, duty, tax, and other fees.
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WARRANTIES EXCLUSIVE: IF THE TRENDNET PRODUCT DOES NOT OPERATE AS
WARRANTED ABOVE, THE CUSTOMER'S SOLE REMEDY SHALL BE, AT TRENDNET'S
OPTION, REPAIR OR REPLACE. THE FOREGOING WARRANTIES AND REMEDIES ARE
EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED,
EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
TRENDNET NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME
FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION
MAINTENANCEOR USEOFTRENDNET'SPRODUCTS.
TRENDNET SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND
EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT
EXIST OR WAS CAUSED BY CUSTOMER'S ORANYTHIRD PERSON'S MISUSE, NEGLECT,
IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR OR
MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY
ACCIDENT, FIRE, LIGHTNING, OROTHERHAZARD.
LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW TRENDNET ALSO
EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN
CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL,
INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OFANY KIND, OR FOR LOSS OF REVENUE
OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATE, OR OTHER
FINANCIALLOSSARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION,
MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF THE
POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR,
REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID,ATTRENDNET'S OPTION.
THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY
REMEDYPROVIDEDHEREINSHALLFAILOF ITSESSENTIALPURPOSE.
Governing Law:This Limited Warranty shall begoverned by the laws ofthestate ofCalifornia.
SomeTRENDnet products include software code written by third party developers. These codes
are subject to the GNU General Public License ("GPL") or GNU Lesser General Public License
("LGPL").
the desired TRENDnet product to access to the GPL Code or LGPL Code. These codes are
distributed WITHOUT WARRANTY and are subject to the copyrights of the developers.
TRENDnet does not provide technical support for these codes. Please go to
each license.
PWP05202009v2
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